If the preview does not appear or appears as a blank page #

  • Check that the mandatory metadata is filled in (title and author) ;
  • Check that the BibTex keys are correct and complete.

If the bibliography does not appear completely in the preview #

  • Check that the Display option, which is in the Bibliography section of the metadata pane, is in “All citations” mode.

For all other issues, do not hesitate to contact us during helpdesk hours: Thursday morning from 11am to 12pm (Montréal time) here.